Question

Updated Variable Not Saving on Task Completion

Laserfiche Classic Form Designer

Updated January 13

asked on January 13 • Show version history

I have a form process which checks on task submission to see if the case is still open and returns a new task to the same form/inbox.

I have a variable which calculates the due date I want to use for that form instance. For the example I am showing, this is the variable values when I open the task:

Below on the left, I have the variable values after I have updated the form. You can see that the Dynamic Date and the Date for Use have both changed. The values on the right are the variable values that exist in the new task.

Has anyone encountered this or know what might be causing this to happen?

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Replies

replied on January 13

Try removing read-only from the hidden fields. It can cause some wonkiness in my experience.

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replied on January 13

Are the fields hidden by Field Rules - and if so, is it set to save field values while hidden?

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replied on January 13

They were, but I just unhid the entire section 100% of the time and they are still not saving.

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replied on January 13

How are you updating the field - formulas or Javascript?

The only time I've personally had issues with values not saving when they were not being hidden by field rules - was when I was using Javascript to update values of a readonly field - it would look like it was updated, but didn't actually save it when submitted.

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replied on January 13

I am updating them directly with field formulas. No JS in this form...

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replied on January 13

And you've checked the Monitor page to confirm that it is not saving the field value for the Dynamic Date field correct? Just ruling out that it isn't recalculating it back to the old value in the later task.

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replied on January 13

Yes. Monitor is showing the same variable value. I just cannot figure out what I could be doing wrong. Logically.... it just doesn't make sense.

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Updated Variable Not Saving on Task Completion

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