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Question

Question

Laserfiche Outlook Add-in

asked on November 25, 2024

Hello, 

 

We have a situation where the Laserfiche outlook add-in is being used. The add-in successfully moves the email or document from outlook to the Laserfiche repository but the concern is that it doesn't convert the pdf to pages and show the number of pages in the pages column in the LF repository. Could you please help me understand if there is something in the settings that could help us convert the pdf to pages automatically? If we drag and drop then it does automatically convert from PDF to pages but we would also like the add-in option to work. 

 

Thank you for helping. 

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Replies

replied on November 25, 2024

Hi,

 

In my testing the behaviour is the same regardless of whether using the Outlook Add-In or drag and drop. The settings I have are as follows:

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replied on November 25, 2024

So just to confirm, when you use the outlook add-in option to get the document in the repository it does convert the pdf document to Laserfiche pages version?

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replied on November 25, 2024

Correct, and the page count confirms this. I've tested few emails with PDF attachments now. In case it makes a difference I'm running LF 11.0.2305.274. It still generates pages if "Generate Searchable Text" is unchecked too.

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