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Workflow Replicate Entries not Replicating

Workflow
Updated November 25, 2024
posted on November 19, 2024

We are working on a Replicate Entries task, which walks up to the edge of the cliff but never dives off.

 

We have a test rule as simple as it gets:

 

Looking at the WF Cache, the briefcase gets created but is never populated:

 

 

The problem is that the rule hangs up at this point and eventually (after 30 minutes) shows a warning, "Error reading HTTP response body".  Both servers are V11, one has WF 10.4, and the other has WF 11.  Neither has TLS 1.2 enabled

 

The logs show no other messages or warnings.

 

The account used in the connection profile is a domain account, and can log into both repos.  I even granted the service account full control to the WF Cache, but nothing makes a difference.  Is this as "simple" as turning on SSL?

 

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replied on November 20, 2024

Hi Juan - I have run the rule from both systems, and get the same results each time.  That is, they just hang.  We also turned TLS 1.2 on each system last night, but it still hung up.

All the same, we'll upgrade the 10.4 instance so they are both on the same version.

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replied on November 20, 2024

How many results did the search return?

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replied on November 21, 2024

Hi Miruna - I have it set to one item, just for testing. I could do more if that helps.

Also, we'll be updating the 10.4 WF to 11 tonight, so I should have more information after that.

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replied on November 21, 2024

Hi Bill, could you help verify the size of the entries that need to be replicated? Could you try to split these entries to be processed in 2 or more replicate entries activities?

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replied on November 19, 2024

Hi Bill,

This issue occurs on the WF 10.4 or WF 11? If it occurs on WF 10.4, is it possible to upgrade WF 10.4 to WF 11?

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View 1 previous reply
replied on November 21, 2024

We upgraded both servers to WF 11.0.2, and have set up rules looking in both directions, a push and a pull.  Testing from the original WF 11 server, we ran the rule and got the same result - it finds one document, creates a briefcase, but never exports the document to the briefcase.

The document we are sending is small - 6 B/W pages, 436 KB total. 

I'll try the other direction tomorrow.

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replied on November 24, 2024

Hi Bill,

Is "Include audit data" box checked in the replicate entries activity copy settings? Please uncheck this item. And then try again.

WORKFLOW COPY SETTINGS.png

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replied on November 25, 2024

Hi Juan - Yes, I did have that checked, and turning it off solved this problem. Thank you! Now, do you know why did this setting stopped the process?

 

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replied on November 25, 2024

There was a known issue that importing a briefcase cannot import audit data, so this option only added bloat to the export (520821)

Removed non-functioning option include audit data from the UI for Replicate Entries in Workflow 12.

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