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Question

Question

Administrator Hub Configuration LFAH1000-ErrorConnectToLFDS

asked on November 12, 2024

I am getting the following error on the AdminHubConfig. 

An error occurred when connecting to Laserfiche Directory Server. [LFAH1000-ErrorConnectToLFDS]

I am using FQDN and domain login. User is also part of the local Laserfiche Directory Service Administrators group. 

Any suggestions?

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Answer

APPROVED ANSWER
replied on November 12, 2024
  • If multiple licensing sites are used in Directory Server, all sites must have the domain for the configured Directory Server connection user present as an Identity Provider (551515)

This was my issue. 

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Replies

replied on July 28

I am having he same error as Morgan, but there is only one licensing site. Anyone else having this problem? This is an upgrade to 12 on the server and a fresh install of Admin Hub. Hub services are running as the windows service account. I am logged in as the service account and used the FQDN on the config page. 

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