We have an issue that’s broken our Accounts Payable business process. This just started happening this morning. I have not modified our AP process since October 31, and reverting to previous versions doesn't fix the issue.

I have a step that saves the form to the repository as a TIFF, along with a file upload field that is saved in the same spot. The file upload works great, but the form TIFF file does not save. I searched the repository and cannot find the document(s) anywhere. In Monitor, checking the Save to Repository task, it only lists the one file and there should be two.

If I change the upload to a PDF, then it works; however, a workflow is reliant on the form document being a TIFF as I combine the files within the workflow and I cannot do that with a PDF (as far as I’m aware). I created a new business process whereby the form is saved as a TIFF and it saves fine, so I don’t understand why our AP process is affected but it hasn’t been modified all week.