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Question

Question

Task Session Timeout

asked on November 5, 2024

On-Prem Forms - We have a forms process where users get tasks and they have a lot of things to type and reflect on in the task's form.  After some unknown amount of time, there is a timeout that occurs in the the background, no warnings, nothing.  When a user goes to submit the form, it doesn't save anything, it refreshes and they lose everything they typed in their task.   

How long is this timeout? Also is there a way to override this timeout or is there a webhook to force a popup? I am creating a workaround in JavaScript with a modal popup to ask to save, but this feels like platform basics 101 and people are frustrated. 

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Replies

replied on November 5, 2024

In Forms Configuration on the User Authentication page is this setting (I'm using Forms 11.0.2311.50564)

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