Question

The Current Session has been Terminated [9067]

Laserfiche API

Updated November 5, 2024

asked on November 4, 2024

Hi, we have an issue with the self-hosted Laserfiche API server. On occasion, we receive the error message: The Current Session has been Terminated. [9067] after obtaining the session token. We are sure the session token has not expired since we just obtained it, but for some reason Laserfiche server have terminated the session. We are making multiple calls to the Laserfiche API to create Edoc, is there a session limit when using the Laserfiche API?

When we check the API operation log, we see the following error message.

Does anyone have any idea? Thanks

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Replies

replied on November 5, 2024

Wai,

Could you please open a support ticket so we can investigate this issue.

Thanks,

Andrew

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replied on November 5, 2024

Wai,

Is the API server on separate hardware than your Laserfiche server? The error indicates a network issue or a possible server reboot, so if this was a transient error, you are probably okay. If it is consistent, there is likely a communication issue between the servers.

Andrew

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The Current Session has been Terminated [9067]

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