Question

How do I correctly mask sensitive information?

Laserfiche Web Client

Updated November 4, 2024

asked on October 31, 2024

Hello,

I've tried looking for it myself but I can't find it. I did understand that you could hide elements on a Laserfiche file concerning confidential data.

But I don't understand ; the user just has to switch to native display mode to get them. I think I must have missed the course on this.

Could someone please point me in the right direction?
Thanks in advance.

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Answer

SELECTED ANSWER

replied on November 4, 2024 • Show version history

If you need to keep the native PDF file for compliance reasons but still redact the image, you can create two separate documents. One with just the PDF edoc, the other with just the redacted image pages. You can use a use Workflow with the Move Pages activity to automate this.

Apply different security to the two documents as needed.

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Replies

replied on October 31, 2024

Your document has both a pdf component and an image page component. The sensitive information has been redacted from the image components but the pdf remains untouched. PDFs don't support securable redactions the way Laserfiche image pages do, so you will need to either remove that data from the pdf or remove the pdf altogether.

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replied on October 31, 2024

Hi Brian,

Thanks for your return.

So it's not possible to “hide” the pdf without deleting the file? I need to keep the native file for the relevant authorities.

Regards

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replied on November 1, 2024

No, the edoc and the pages are both covered by the same "View Contents" permission. It's not possible to give a user access to one but not the other.

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SELECTED ANSWER

replied on November 4, 2024 • Show version history

Apply different security to the two documents as needed.

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replied on November 4, 2024

Hi Samuel,

Thank you for your feedback. Going to do some tests.

Regard

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