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Question

QuickFields: Unable to terminate run away session from the Quick Fields Agent Admin Console

asked on October 24, 2024

Related to a recent post I made: https://answers.laserfiche.com/questions/224662/QuickFields-error-Unexpected-end-of-file-while-parsing-Name-has-occurred

 

A separate issue has occurred. A corrupted QuickFields Session was ran as part of its schedule, but is stuck. The schedule runs daily and usually takes 5 min to finish. It has now been about 20 hours and the schedule status just says "Running".

Other schedules are stuck in "Queued" waiting for the running session to finish.

I have attempted to "Terminate" the running session but nothing happens. I have also disabled the Schedule though that would be to prevent it from running again and does not stop the running session.

How can I actually terminate this running session?

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Answer

SELECTED ANSWER
replied on October 24, 2024

Disregard. Was able to terminate by stopping the QuickFields Agent service and restarting.

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