We have a quickfields session that is used to split documents, it fails to split documents at some coverpages due to the OCR not picking up the text that passes the first page identification conditions.
We have attempted to add conditions, create multiple classifications for the same documents, and adjust the OCR zones/settings (character preference, accuracy, etc.) and are still seeing this issue.
Does anyone have experience with adding a last page/blank last page to assist with splitting documents?
Our document management dept recently suggested to add a blank page at the end of each batch (where the docs are supposed to split/last page), however, I suspect a last-page coversheet of some sort may work better.
Thank you,