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Question

Question

Data in field not being recognized by Workflow??

Workflow Version 11
Updated September 16, 2024
asked on September 16, 2024

Encountering an issue where Workflow is recognizing an entry but indicating that the data it is looking for in a Conditional Decision is not present, when it is. Tokens show the field "Document Type (Agendas / Minutes)" has no data, see first screenshot. In second screenshot you can see document DC (2) does have data in that field....? 

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Answer

SELECTED ANSWER
replied on September 16, 2024

Does the user specified in the connection profile in your workflow have rights to read those fields?

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replied on September 16, 2024

That is EXACTLY the answer. Workflow user was set up with all the necessary rights but did not have access to the appropriate folder. Granted access and retried with success. Thank you, Miruna! 

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