asked on August 22

I have a form that my internal users really like.  I added an iFrame to a Custom HTML object on the form that links out to the appropriate folder in the Repo.

<iframe src="{/dataset/RepoURL}" width="1000" height="400" style="border:none;">
</iframe>

This essentially provides a window to the right folder on the Repo - and folks dig it.  They can click on a word document directly and it opens in a new window.  This makes for fewer clicks to get to the document they need.

However, when viewing this form via Mobile on iOS, everything renders as expected, but when a user attempts to click on a document from the repo as shown in that iFrame, they get an unexpected error:

"Please configure your Popup Blocker to allow pop-ups from this site."

We've tried disabling the pop-up blocker in Safari and Edge following this support article, but no change.  How to Disable Pop-Up Blocker in Safari on iPhone and iPad (howtogeek.com)

To be clear - this does not impact Android devices.  They are able to open the document without a problem.  However, most of my customers are using iOS devices and are running into this issue on all the devices I've tested so far - even my personal device that's not connected to the company's Intune system.

Any advice for how to resolve this issue for my iOS customers?

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