Question

Forms Team Losing Members Associated with LFDS Group

Forms Directory Server

Updated April 15

asked on August 21, 2024

We have a group created in LFDS named "Laserfiche Administrators". I have created a Team in Forms named "Laserfiche Administrators" and have assigned the team from LFDS to it. When I synchronize the team the members from the LFDS group populate. about every other day though the members in the team disappear. If I click the button to synchronize the team manually, the members are brought in.

I have looked through the Forms logs and am not seeing anything that lines up with the previous synchronization time that is displayed. Is there somewhere else I should be looking to troubleshoot this issue?

We are using Forms version 11.0.2311.50564 and Directory Server version 11.0.2309.2278.

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Replies

replied on August 22, 2024

Hi Blake,

What if you rename the team to a different name? If issue still persists, I'd recommend contact the support team for more help.

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replied on April 15

We are currently experiencing this exact situation. Blake, have you come across a solution since August?

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replied on April 15

We have not. We created a work around for how it was affecting us, which was not getting email notifications in a Forms process, so we added an email activity with us hard coded to it.

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Forms Team Losing Members Associated with LFDS Group

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