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Question

Cloud - Unspecified error when storing documents using Quick Fields

Laserfiche Cloud Quick Fields
Updated August 2, 2024
asked on August 1, 2024

I have a Quick Fields session that when I try to store any document, I get an Unspecified Error, and sometimes it states "The object must have its connection set before it can be used"

I also have a different session that is working and saving to the repository, with the same set up. 

 

Errors:

 

Users is QuickFields

Rights of User

User has access to template and fields

Set up to Repository - with Repository ID number

Volume is Cloud

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Answer

APPROVED ANSWER
replied on August 2, 2024

Hi Keisha,

In your repository connection settings, is the box for "Use TLS" checked? I think I've maybe seen this before if I forget to check that box.

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replied on August 2, 2024

Hello Jacob,

No it was not. Thank you I have check the box for "Use TLS Connection" and now I am able to store my documents. Thank you!

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