Hello,
I will do my best to explain, but this is a tricky one.
I am using version 11.0.2306.898 of Workflow Designer. A couple of months ago we updated all our Laserfiche products to version 11. After the version update, we moved all LF to new servers as well.
I have a workflow that fill out a PDF form with a series of tokens. This was working before the version and server update. It has been running without issues up until I updated the PDF Form in the "Attachments" in Workflow Admin Console. Note: I have done other updates of the Attachments before without issues).
Steps that I CAN reproduce:
1. Updated the Attachment in Workflow Admin Console.
2. edit workflow with the new PDf Form and all the tokens in the respective fields:
3. Publish workflow. Validates.
4. I open the workflow again and this is what I see:
The tokens are not there anymore.
I was able to reproduce this with a co-worker who opened the workflow on their computer and they see the same thing. I asked them to enter the tokens again, publish, and then re-open the workflow and the same thing happens. Meaning, this is reproduceable.
Any ideas as to what might be causing this? My staff needs this to be running.
Thank you!