Question

Laserfiche 11 Windows client strange characters

Version 11

Updated July 26, 2024

asked on July 24, 2024

Has anyone seen this issue with the latest version of the windows client. I can't reproduce it but one of our sites has tried several upgrades and clean installs on multiple computers and all see the same.

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replied on July 24, 2024

It looks like the toolbar settings stored in the registry are corrupt. Try deleting the following key from Registry Editor: HKEY_CURRENT_USER\SOFTWARE\Laserfiche\Client8. Close the Laserfiche Client before doing the deletion and backup the registry key if you have toolbar settings you want to be able to restore.

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replied on July 26, 2024

We've opened a support case. We tried deleting this key on a Zoom call with LFC Support and it did not correct the issue. Support is going to continue to work with us.

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replied on July 24, 2024

Yes, I have the same thing. I am on version 11.0.2102.264. I believe the dashes in the view drop down indicate what is selected, but I'm not sure why the numbers are next to the buttons where you select a drop down.

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Laserfiche 11 Windows client strange characters

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