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Question

Question

Workflow with id "###" not found in state persistence store

asked on July 3, 2024

I am working on clearing out some persistent Workflow instances (with the help of Laserfiche Support). There are 3 instances I have not been able to Resume or Delete that give the error message "Workflow with id "###" not found in state persistence store.". 

I'm posting this in case anyone comes across this error in the future or if you already have and know how to fix this issue so the instances can be deleted. If I am able to get past it, I will post the resolution here.

We are running Workflow version 11.0.2306.898.

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Replies

replied on July 12, 2024

I'm also having this issue on my test VM and have not been able to overcome it yet.

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replied on July 12, 2024

Try contacting Laserfiche Support. They have a Workflow Clean Up utility that may help.

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