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Question

LFDS Sync Error Notification

asked on June 18, 2024

Is there a way to be notified via email when LFDS has a sync error?  If not, can this be requested as a future enhancement?

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Answer

SELECTED ANSWER
replied on June 18, 2024 Show version history

Please see this earlier response I wrote about Directory Server group sync error notifications: https://answers.laserfiche.com/questions/216305/Why-does-LFDS-synch-fail-for-69K-records-when-only-1-has-an-error-Also-why-no-notifications#216371

Long story short - LFDS logs a Windows Event message with a specific Event ID when a group sync error occurs. There are various ways to watch for this event (e.g., Windows Task Scheduler) and trigger actions like email notifications (or a PowerShell script that sends an email notification) in response.

We have feature requests and user stories filed for a variety of enhancements to LFDS AD group sync logging that would be targeted for Laserfiche 12 (not necessarily the initial release). #528394 is "Add email notifications for AD group sync errors".

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replied on June 19, 2024

Glad to see this is already on the "to do" list.  In the meantime we are doing the 3rd party monitoring.  Thx for the quick response!

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