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Question

Question

Laserfiche Cloud - Workflow URL email change from webaccess to weblink

asked on June 4, 2024

We have a process where the last step runs a workflow that emails the requestor outside of our organization a link to view gathered information in a folder that they would view through weblink.   This worked when we were on premise.   Since migrating to the cloud, the link that is now created uses webaccess and produces a link that will not work for external viewers.    The URL now created is in this format:

https://app.laserfiche.com/laserfiche/?index.aspx?db=r-b27e3aff#id=185447;view=browse

What is needed looks like this:

https://portal.laserfiche.com/Portal/Browse.aspx?id=185447&repo=r-b27e3aff

I am attaching a snippet of the workflow email task.     Cannot find the correct value to switch this from web access to web link.  

 

Any help is appreciated. 

Screenshot 2024-06-04 105625.png
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Replies

replied on June 5, 2024

Laserfiche Cloud does not have any built-in functionality to generate links for the public portal. You will have to build the URL yourself as a token and insert it into the email message.

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