We have a new user who scans documents with Quickfields, but after a few minutes, the documents start failing to be stored into the LF repository and there is an error "The SAML token returned by the server is expired". The user is able to perform a "Migrate Document Class" and force the LFDS / saml authentication again, but this will only make it work for a few more minutes.

Quickfields is installed on a shared scanning desktop PC, and all our Laserfiche platform including the LF repository is on-prem. Also, we do have LFDS for user management and all non-administrative users are saml users.

I could find similar issues on another answers threads, but they were only related to Cloud repositories, however all our platform is on-prem.

Does anyone have an idea where this could come from and how to fix it ?

Thank you !