Question

Access denied. [9013] Routed Entry Access Rights

Workflow Laserfiche Version 10 Business Processes User Group

Updated May 28, 2024

asked on May 18, 2024

Hi all,

I have a workflow that send shortcuts to one route or multi on the same time depending on the choices the User select from a filed type list and it is working perfectly the problem is the user receiving the shortcut dose not have the rights to open the entry even when i have an assign right giving it the necessary rights.

your help is appreciated.

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SELECTED ANSWER

replied on May 28, 2024

I believe you need to assign access to both the shortcut and the document itself. Are they able to see the shortcut and prompted the access denied when opening?

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replied on May 20, 2024

Are you assigning rights to the shortcut or the document itself?

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replied on May 27, 2024

hi Michelle,

I'm assigning the rights to the shortcut.

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SELECTED ANSWER

replied on May 28, 2024

I believe you need to assign access to both the shortcut and the document itself. Are they able to see the shortcut and prompted the access denied when opening?

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replied on May 28, 2024

This is correct. A shortcut is merely a reference to the real entry. The metadata, pages, edoc, etc are all part of the entry proper, and access for that must be granted on the entry itself. A shortcut has very few permissions that can be enforced separate from the entry, and that list includes things like browse (whether it shows up in a listing), rename, move and delete.

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Access denied. [9013] Routed Entry Access Rights

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