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Question

Question

Unknown Forms Validation Issue

asked on May 16, 2024

We are having a strange issue with a Forms process wherein when we try to submit, the Form focus bounces to the top of the screen and will not complete the submission process.  We have tried clearing out all javascript (using classic designer), and created a version with no required fields.  We don't have any special validation rules, and backend validation is turned off.

 

Is there a way to see what the specific error is that is causing submission to fail?

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Replies

replied on May 16, 2024

We were able to determine that it was a bad field calculation on a hidden field that was part of a table.  Working on fixing / updating that field calculation, but I would still be interested to know if anyone has a tip on how to more quickly identify where the error is coming from!

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replied on May 16, 2024

The event viewer will usually provide more details on the issue that may help point to where the source of the problem is.  

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replied on May 16, 2024

We did check the event viewer on the server, but didn't see anything that could help us identify why the submission wasn't going through.

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replied on May 16, 2024

It is hit or miss.  If the form error doesn't show or isn't clear, sometimes you can get more there.  I agree, there should be a better way to find the cause, especially when its on a hidden field.

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replied on May 16, 2024

Have you looked in the Event Viewer for an additional message?

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