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Question

Question

Annotation option missing for PDFs

asked on May 10, 2024

When viewing a .PDF file that was saved to the Repo through the Save to Repository Service Task, I do not have the ability to annotate.  The annotate option is missing from the toolbar and info bar:

 

However, when viewing a .TIFF file, the annotate option is visible.

 

How do I get annotations to be visible on PDF files?  The security rights are identical between the files and I have full edit access to both.  I've tried performing OCR on the .PDF, but that did not fix it.

 

Laserfiche Web Client  11 (11.0.2109.7)

Laserfiche Repository Access  11.0.2102.205

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Answer

SELECTED ANSWER
replied on May 10, 2024

Did you turn off the File View in the top left corner?

 

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Replies

replied on May 10, 2024

That fixed it, thank you!  I can now put annotations as expected.

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