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Question

Question

Change the "from" email address in web client

asked on May 10, 2024

Is there a way we can change the email address of the sender when sharing documents via the web client so that it is whatever we want to enter or is tied back to the user who is logged in? I found a way to change the sender's address in Workflow, but I am not seeing any options for this in the web client.

Becuase recipients will often times have a need to reply, our users are never using the share feature, rather attaching documents via Outlook. 

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Replies

replied on May 10, 2024

https://doc.laserfiche.com/laserfiche.documentation/11/userguide/en-us/Subsystems/client_wa/Content/PrintingExporting/Sending_E-mail_From_Laserfiche.htm#tabs-2

Option 2 allows the user to download it and open it as an email from their account.  Its not as quick as switching it the way you can in workflow, but this does allow it to come from a person and not a default address if you need to allow for replies.

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replied on May 17, 2024

Thank you for your reply.

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