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Question

Question

Laserfiche Cloud Workflow Search Repository task with Field (X) "is empty" criteria no longer working after May 2nd update.

asked on May 7, 2024

We have several workflows set up to search for and retrieve documents with different empty fields, and everything had been running smoothly until last Thursday (May 2nd). Is anyone else coming across this issue?

Nothing had been updated on our workflows, and I'm running into this issue with more than one, where it just returns "No entries found".

If I add text to the field and then search for that text, everything works fine, but I really need it to continue to pull documents with empty fields for various reasons.

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Replies

replied on May 7, 2024

Hi Sarah,

Would you be able to work with your Solution Provider and file a Support Case? We can take a look at it.

Thanks, 

Kevin Roberts

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replied on May 7, 2024

Hi Kevin,

I've reached out to them now to open a support case.

Thank you,
Sarah

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replied on May 29, 2024

A fix for this issue has been deployed.

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