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Question

Question

Web client load time is longer than expected

Laserfiche Web Client Version 11
Updated March 10, 2024
asked on March 7, 2024

Hi Everyone,

 

We have a client experiencing a long time waiting to load the Web client login page.

After the login page shows and they log into the repository, another long time waiting to load the folder structure.

 

We would like to know how we will resolve this issue.

 

Thank you

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Replies

replied on March 7, 2024

What have you done to troubleshoot already?

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replied on March 7, 2024

I've only checked the performance of the server.

That's all.

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replied on March 8, 2024

Are you using LFDS authentication or Repository authentication? I would start by looking at the Event Viewer logs for the Web Client.

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replied on March 10, 2024 • Show version history

The client uses the repository auth.

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