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Question

Question

Scroll Bar on Single Line field doesn't work

asked on February 28, 2024

I had a user point out to me recently that a single line field on a form with a lookup does not allow the use of the scroll bar.  I can click in the field, and the list will show up just below the line as expected, but the moment you click anywhere on the scroll bar, the list disappears.  I can hover over the list and use the scroll wheel on the mouse just fine.  Is this a known issue?  I tried it on multiple browsers.  We are on version 11.0.2307.40556

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Replies

replied on February 28, 2024

Hi Dillan,

Thanks for reporting this, I can reproduce in Forms 11U5, this should be a bug and I have filed new bug (id:511319) for this, we will consider fixing it ASAP.

As a workaround, you can use the New designer, where the scroll bar is able to keep.

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replied on February 29, 2024

Hi Dillan,

We will be working on this bug and provide a hotfix for you. The hotfix will be based on Forms 11 Update 5 only,https://support.laserfiche.com/kb/1014497/release-notes-for-laserfiche-forms-11-update-5, please make sure your Forms server is this version.

After that, please contact our support team so that we can send you the hotfix.

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replied on April 1, 2024

Hi, Laserfiche has released the updated Forms 11 Update 5 hotfix with this bug fixed.

See more information from: List of Changes for Laserfiche Forms 11 Update 5 Hotfix 1014514 - Knowledge Base

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replied on June 4

This issue seems to have reappeared in version 12.0.2410.345 of Forms. 

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replied on June 4

Is this using the Modern or Classic Designer?

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replied on June 4

I just tested in both Modern and Classic in version 12.0.2503.10378 and it is working correctly.

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replied on June 4

Thanks for checking! It was in the modern designer.

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