Question

Disk is full, please free up disk space and restart the service

Web Client Laserfiche Integrations

Updated February 8, 2024

asked on February 7, 2024

Hello.

Users are getting this error message when opening a MSO Word or Excel document. We only use the LF webclient.

Laserfiche Web Client

11 (11.0.2304.16)

Laserfiche Repository Access

11.1.2212.409

Please, any input is greatly appreciated.

error.png (58.2 KB)

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Replies

replied on February 8, 2024

Our DB admin cleared some space and restarted the server, and it seems to be working well again.

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replied on February 7, 2024

Hi Guillermo,

Check the disk space on your server hosting the Web Client. I don't know why this would only be appearing for certain kinds of documents, but I've run into this before and sure enough, the web server had no disk space remaining. Clearing out some old folders fixed it.

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replied on February 7, 2024

Thank you, Jacob. I will try your suggestion and update the post for future reference.

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replied on February 7, 2024

The reason this shows up for some documents and not others is because this message comes from the Document Preview Service, which is used to render Office documents.

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Disk is full, please free up disk space and restart the service

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