Hello,
A few days ago one of our forms stopped, though others of the same kind have successfully completed. The error is posted below. I've tried adding a folder for it to go into, changed the volume it was using, and then assigned a volume to the folder I created and none of those worked. I'm fairly new to troubleshooting LF issues, so there are probably things I have missed that I could try. Here is the Error:
An error occurred during the execution of the Save to Repository service task. [LFF5426-ErrorExecuteSTR]
Details:
URL:
Error: ErrorExecuteSTR
Date: 1/31/2024 9:01:23 AM (Central Standard Time)
HTTP Status Code: 500
Business Process ID: 50
Instance ID: 15010
Business Process Name: Budget Transfer
Stack Trace:
Caught exception:
Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException Message: An error occurred during the execution of the Save to Repository service task. [LFF5426-ErrorExecuteSTR]
at Laserfiche.Forms.Routing.SaveToLaserficheService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus)
at Laserfiche.Forms.Routing.ServiceTask.Execute(Int32 instanceId, IRoutingContext routingContext)
Inner exception: Laserfiche.RepositoryAccess.ObjectNotFoundException Message: Volume not found. [9006]
at Laserfiche.RepositoryAccess.EntryLock.LockInternal(HttpUrl url, LockType type, LockExtent lockExtent, Dictionary`2 additionalHeaders, String etag)
at Laserfiche.RepositoryAccess.EntryLock..ctor(EntryInfo info, Nullable`1 duration, LockExtent extent, EntryNameOption options)
at Laserfiche.RepositoryAccess.Entry.MakeDocFolderWithLock(EntryInfo info, EntryNameOption options)
at Laserfiche.Forms.CommonUtils.LFHelper.CreateNewLFDocument(Session lfDb, String newDocumentName, FolderInfo lfParentFolder, Boolean autoRename, String volume, String ext, Boolean AddExt, Boolean& checkOutVersionDocument)
at Laserfiche.Forms.CommonUtils.LFHelper.TryImportAttachment(Session sess, cf_bp_attachment_data attachment, FolderInfo parentFolder, String volume, String attachmentName, String ext, Boolean ignorePageError, Boolean& checkOutVersionDocument)
at FormsModel.RoutingModels.Services.SaveFormToLaserficheStrategy.SaveAttachmentToLaserfiche(Session session, XmlDocument datasetXml, STLConfigurationObj conf, DocumentInfo rootddoc, String timeZone, String rootFolderPath)
at FormsModel.RoutingModels.Services.SaveFormToLaserficheStrategy.SaveToLaserfiche(Session session, XmlDocument datasetXml, List`1 STLConfigList, SaveToLaserficheParameters saveToLaserficheParameters)
at FormsModel.RoutingModels.Services.SaveToLaserficheHelper.OpenSessionAndSave(IEntityContext _AppContext, Int32 STLRepositoryId, List`1 STLConfigList, XmlDocument datasetXml, ISaveToLaserficheStrategy saveToLaserficheStrategy, String timeZone)
at FormsModel.RoutingModels.Services.SaveToLaserficheHelper.SaveToLaserfiche(IEntityContext _AppContext, Int32 STLRepositoryId, List`1 STLConfigList, XmlDocument datasetXml, ISaveToLaserficheStrategy saveToLaserficheStrategy, String timeZone)
at Laserfiche.Forms.Routing.SaveToLaserficheService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus)