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Question

Question

Laserfiche form saves blank pages on Laserfiche cloud

asked on January 15, 2024

I am working on a business process in Laserfiche Cloud, The problem I have is when a form is submitted with attachments, blank page is saved in the repository, When I have not attached any document to the form, the form saves correctly with all its contents. 

I have checked the save to repository service and the right form is configured. Am I missing something?

Kindly assist on this query. 

Thank you.

blank page.PNG
blank page.PNG (33.45 KB)
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Replies

replied on January 15, 2024

Your solution provider has already opened a case with Tech Support to investigate this issue. We will post the resolution here, but the investigation will be done through the support case.

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replied on January 15, 2024

Thank you Miruna. 

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