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Question

Question

Cloud Forms - When using a Logo why is it replaced with the word Logo in Event Completion

asked on January 12, 2024

When submitters are able to download their own copy on the Event Completion page a preview is shown in the browser, but why is the logo we added to the theme replaced with the word Logo and a broken image icon?

The downloaded PDF has the logo just like the form does, but on the preview it looks like a poor quality website to the general public when they see broken image icons, can we remove it form the Event Completion page at the very least?

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Replies

replied on January 12, 2024

The text 'logo' is more than likely what the alt value is set to for the image. The bigger issue is that something is broken that is preventing the logo from displaying correctly on the Event Completion page.

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