Hello,

Customer reached out to me with the following observation:

"I had a question about electronic signature in PDF’s within the Laserfiche repository. When we add a fillable PDF document into the repository that has a signature field the PDF plugin allows us to apply an electronic signature. Unfortunately, it does not save the signature once the file is closed and reopened. I think this may be because Laserfiche seems to use the Adobe browser plugin for viewing PDF’s. Normally, when Adobe applies an electronic signature to a PDF the application generates a new, locked file. I think Adobe trying to do this within the Laserfiche repository may be why the signature is not saving. Is there a way to use electronic signatures on a fillable PDF document within the Laserfiche repository that will save the signature?"

I believe this cannot be done with the PDF from within the Repository, as the save removes the Adobe Annotation layer for the signature.

The only thing I can think of is to have the user export the PDF, sign it, import it back in and overwrite the existing PDF.  

Appreciate the feedback,

Jeff Curtis