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Question

Question

Forms/Config "The process associated with the page you are trying to view has been deleted [LFF2103-ProcessDeleted]"

asked on December 20, 2023

Hey guys, I am unaware of when this occurred, but when trying to access Laserfiche Forms Config (localhost/Forms/Config), I am getting the following error, "The process associated with the page you are trying to view has been deleted. Contact your Laserfiche administrator for more information. [LFF2103-ProcessDeleted]"

Looking at IIS, FormsConfig seems to appear to be there

 

Would anyone know where I could start troubleshooting to fix this issue? This is what appears in the Event logs for Applications and Services Logs > Laserfiche > Forms > App > Operational

The process associated with the page you are trying to view has been deleted. Contact your Laserfiche administrator for more information.  [LFF2103-ProcessDeleted]

Details:
URL: /Forms/FormsConfig
Error: ProcessDeleted
Date: 21/12/2023 08:13:51 (AUS Eastern Standard Time)
HTTP Status Code: 410
Business Process ID: 0
User: <redacted>
IP: <redacted>
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 Edg/120.0.0.0
Business Process Name: 

Stack Trace:
Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException
Message: The process associated with the page you are trying to view has been deleted. Contact your Laserfiche administrator for more information.  [LFF2103-ProcessDeleted]
   at E_Forms.Controllers.FormController.CheckFriendlyName(String FriendlyName)
   at lambda_method(Closure , ControllerBase , Object[] )
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c.<BeginInvokeSynchronousActionMethod>b__9_0(IAsyncResult asyncResult, ActionInvocation innerInvokeState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass11_0.<InvokeActionMethodFilterAsynchronouslyRecursive>b__0()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.AsyncInvocationWithFilters.<>c__DisplayClass11_2.<InvokeActionMethodFilterAsynchronouslyRecursive>b__2()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3_6.<BeginInvokeAction>b__4()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3_1.<BeginInvokeAction>b__1(IAsyncResult asyncResult)

 

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Replies

replied on December 20, 2023

Hi Jay,

Try navigating to localhost/formsconfig/ instead of localhost/forms/config. Unless you have something unique going on, that should work.

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replied on December 20, 2023

Jacob is correct. FormsConfig has a completely separate application instance in IIS meaning it is under /host/FormsConfig not /host/Forms/...
 

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replied on December 20, 2023

Thanks for the help, that pointed me in the right direction to look at.

After investigating further - it looks like there was redirect using the IIS HTTP Redirect module, that redirected the root path to Forms. So it seems like this was breaking all the other applications (that were not Forms).

I've changed it to a URL rewrite which seems to have fixed access to the other IIS applications.

Appreciate the quick replies!

 

 

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