You are viewing limited content. For full access, please sign in.

Question

Question

Integration Express (IX) Sunset

Laserfiche
Updated December 19, 2023
asked on December 19, 2023

IXB (Integration Express) was dropped from the support profile for one of our clients in 2021. Has Laserfiche support been completely discontinued, or can we still escalate an issue related to this product, if necessary?    No problems at this time and expect to move them off the United platform soon. Just want to know, in the event there is an issue with IX in the mean time.

0 0

Replies

replied on December 19, 2023

Hi Dan, IXB (Integration Express) came out 20 years ago and was discontinued long ago. The most recent official mention of it I can find anywhere is from 9 years ago and references a compatibility issue with Integration Express 6 (the last release I believe) and Laserfiche Client 7.2. Per the Laserfiche Product Support Lifecycle, Laserfiche 6 products had an End of Support date of December 31, 2012.

Any support would be on a voluntary, best effort basis of the "Here's something you could possibly try based on the description of the issue" sort. Certainly no product fixes/updates.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...