What does it mean when I get 'Laserfiche.LicenseManager.TokenNotRenewableException' when trying to log into Forms?
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Laserfiche.LicenseManager.TokenNotRenewableException
asked on December 17, 2023
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replied on December 21, 2023
This error means the session is expired at the server side, or not created by the current running Laserfiche Directory Server instance.
This can happen when restarting Laserfiche Directory Server.
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replied on December 20, 2023
Forms side has checked this exception and found that it is thrown by library shared from Directory Server. So we've add new tag 'Directory Server' and 'Directory Server' team would follow this post.
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replied on December 24, 2023
Hi Timothy, I have tried to reproduce this issue, but I have no success with the reproduction.
Could you please provide us the corresponding logs in Event Viewer and the related operations you did when the issue occured? So we can better investigate this issue and find out if we can handle it.
Thanks in advance!
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