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Question

Question

Cannot add a new Windows Account

Laserfiche Administration User Group
Updated December 1, 2023
asked on November 30, 2023

I am unable to add a new Windows account in the Laserfiche Administration Console. I go to Users and Groups - Windows Accounts, right click and my only option is All Tasks - Perform Search, Export as XML, and New Custom View. I am in the System Managers list and I am in the Administrators group for the server. Am I missing rights somewhere else?

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Answer

SELECTED ANSWER
replied on December 1, 2023

Thank you Blake, that is where the issue was. I can now see the option.

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Replies

replied on November 30, 2023

Being a System Manager is not the same as being a repository Administrator. Check that you have been given the correct permissions and privileges within the repository in the Admin Console.

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SELECTED ANSWER
replied on December 1, 2023

Thank you Blake, that is where the issue was. I can now see the option.

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replied on December 1, 2023

Don't forget to mark it as answered if it answered your question.

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