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Question

Question

Someone sent you a question in Laserfiche Answers

asked on November 29, 2023

I just received an email from Laserfiche Answers saying that someone sent me a question. Below is a screenshot of the email. How and why is this sent? Looking at the answers post I am not tagged in it.

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SELECTED ANSWER
replied on November 29, 2023

It's this "Share" button on the side of threads. It's, basically, direct messaging.

So the person specifically wanted to send it to you, but it also looks like they left the default message in it so it's hard to say if it's because you are generally helpful or they think you know everything about everything or had a question about the thread.

There is no obligation to engage.

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replied on November 29, 2023

I've never used that button before. I've received a few of these emails in the past and now it all makes sense. Thanks for the info!

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