Question

Unable to Save Form Design When Not on Server

Forms

Updated November 20, 2023

asked on November 16, 2023

I have a brand new environment running Forms 11.0.2307 where I when building using the NEW forms designer, I am:

ABLE to save design changes so long as I am on the Forms server
UNABLE to save design changes when using my local browser

The error message I receive when saving in my local browser is:

I do not receive this error when using the old forms designer, nor when making changes to the process diagram. It is a brand new empty process that has no fields, themes, JS, CSS, or anything else applied to it. Has anyone ever encountered this error or know how to get around it?

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Answer

SELECTED ANSWER

replied on November 20, 2023

Thought I would provide the fix for anyone else who might run into this. This site is hosted on AWS and it turns out that the AWS Web Application Firewall had a block action for the request's body size. Not sure how the new designer differs from the old designer in how it functions behind the scenes, but turning off this block resolved the issue.

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replied on November 16, 2023

I have not encountered this issue - but maybe check the Event Viewer logs on the server to see if there is additional information about the error.

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replied on November 17, 2023

Nope, I had checked those and no luck. Also nothing in the IIS logs. Just such an odd error message to receive and to only get it with the new Forms designer is even weirder. Thanks for the suggestion.

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Unable to Save Form Design When Not on Server

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