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Question

Extend Timeout Period for Form Submission

asked on October 26, 2023

Forms Version 11.0.2307.40547

I've had several users complain about their forms timing out before they can submit them.

They claim they are not getting the message about the form failing to submit with the button to reload the form - but I think they are just ignoring that page - because I definitely get that page consistently when I sit on a form too long.

In any case, I'd like to look into extending the time period that they have to submit the form before this timeout happens.  I'm just not certain where to find that.

I'm not using the Session Timeout setting, so it's not that.

And I'm not finding anything that sounds like the right thing under the new "Advanced Options" page in the Forms Configuration.

Does anyone have experience with this setting and where it can be modified?

Thank you!

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Replies

replied on October 26, 2023

Have you checked what the IIS application pool is set to?

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replied on October 26, 2023 Show version history

Thanks @████████!  I assume this is the setting you are referring to:

Does LFForms actually use this setting?  Because I found several other posts here on LFAnswers that made it sound like it does not...

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