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Question

Question

forms reassign unsubmitted draft

Forms Version 10
Updated October 25, 2023
asked on October 25, 2023

I have a customer using Forms 10.4.5.331.  They have an expense form that users are able to save as draft before the form is ever submitted.  They have a case where an employee left but they never submitted their expense form that is saved as a draft.  The AD user account has bee removed, so there is no way for anyone to log in as that user to submit the saved draft.

How can we find the unsubmitted draft and reassign it so that they can complete the request and reimburse their former employee?

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Replies

replied on October 25, 2023

Managing drafts of users wasn't introduced until Forms 11 Update 2. This only allows the ability to view, delete, etc., but not submit a draft on behalf of a user. I'm guessing a SQL query would need to be run to change who the draft is under so it can be submitted. I would open a support ticket with Laserfiche.

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replied on October 25, 2023

Agree with Blake, the draft is probably still in the Forms database and SQL query may do the trick, please open up a support ticket with Laserfiche to help you with that. Thanks!

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