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Question

Posted to Laserfiche Cloud

Question

Define Public Portal View?

asked on October 11, 2023

Hi, I have a company that wants to know the definition of view on the public portal for the cloud (I included topic WebLink because Cloud Public Portal isn't an option).  They have a couple hundred field agents that may need to download a file.  Those files could be as large as 150 documents, so does that equal 150 views?  Is the session a single view?  I can't seem to find a definition anywhere.

Thanks for any help!

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Answer

SELECTED ANSWER
replied on October 11, 2023

The following events each count as one view:

  1. Loading the DocView.aspx page
  2. Downloading a document as a pdf
  3. Streaming an audio or video file
  4. Downloading an electronic document

 

Zipping up and downloading a selection of documents counts as 1 view for each document in the zip file.

So if I understand what the agents will be doing, yes that would be 150 views.

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replied on October 11, 2023

Thanks, Brian!

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