You are viewing limited content. For full access, please sign in.

Question

Question

The image cleanup engine could not be created. OCR will be run on documents without cleanup.

asked on September 29, 2023

Hello,

I have a client would uses the DCC to OCR documents each night. They use the Schedule OCR task  to OCR all documents a search repository task finds.Recently they've been receiving this error message "The job encountered the following non-terminating errors. Task ID: 31743.31743.73, Task Type: OCR.OCR. The image cleanup engine could not be created.  OCR will be run on documents without cleanup." The error states it is a non terminating error, but the task in DCC has the status of Failed.

Is there any reason this error message would be thrown? The image cleanup options are all set to False. The document still appears to be OCR'd, but the task showing as failed causes them to have to constantly check that all pages are being OCR'd.

Anything helps,

Stephen

 

 

0 0

Answer

SELECTED ANSWER
replied on October 4, 2023

Seems it was a single document that was the issue

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.