Hello,

I have a client would uses the DCC to OCR documents each night. They use the Schedule OCR task  to OCR all documents a search repository task finds.Recently they've been receiving this error message "The job encountered the following non-terminating errors. Task ID: 31743.31743.73, Task Type: OCR.OCR. The image cleanup engine could not be created.  OCR will be run on documents without cleanup." The error states it is a non terminating error, but the task in DCC has the status of Failed.

Is there any reason this error message would be thrown? The image cleanup options are all set to False. The document still appears to be OCR'd, but the task showing as failed causes them to have to constantly check that all pages are being OCR'd.

Anything helps,

Stephen