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Question

Laserfiche Forms Reports Not downloading

Laserfiche Forms

Updated October 12

asked on September 27

Hello,

Has anyone ever experienced this before?

Users are trying to download their reports and the browser keeps spinning as if it's downloading and then nothing happens/appears.

Anyone know what might be happening?

Thanks,

Wendy B

Reports not downloading 3.JPG (60.55 KB)

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replied on September 27

Could you please provide us the corresponding logs in event viewer to help us better troubleshotting?

Besides, you can also tell us the version of Forms and Chromium that you are currently using.

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replied on October 12

Actually, there no need! Turns out that Server's RAM was very low and needed to be expanded. Once we did that the issue resolved itself nicely. Thanks again for your help!

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Laserfiche Forms Reports Not downloading

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