Hello Team,
One of my customer is encountering an error while attempting to open a document from the Laserfiche repository - "Error Message: The requested portion of the document does not exist. [9003]"
After browsing through the file system(Laserfiche\DEFAULT\), it becomes apparent that the folder corresponding to the file path within in the repository is empty , which seems to provide an explanation for the issue.
Upon closer examination, the files are exclusively absent from the "e00" folders within the default volumes 00/01/02. Additionally, the last modified date for these folders with the missing files is identical. However, the files and folders remain intact within the "e00" folder in all subsequent volumes.
Is there a method we can employ to determine the cause behind the removal of these files? Are there any possibility of recovering these files?
Thanks in advance.