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Updated October 2, 2023

asked on September 25, 2023

I have a process where it seems to be stuck on an inclusive gateway. If a step is sent back, it starts back from start. If the process has hit an inclusive gateway, is there any way, I can get out of that gateway on signal events?

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replied on September 25, 2023

Typically I've only seen inclusive or exclusive gateways get hung up when no conditions are met and their is no default outflow.

As a best practice, when setting Inclusive or Exclusive gateway rules, at least one outflow should be set as default and have no rule so that the process will follow that path unless directed elsewhere.

If your BP is stuck or suspended, look at the variables in the Monitor to see what they are set to and if they meet any of the conditions. You could edit the variable in question and try the step again if need be

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replied on September 25, 2023

Hi Priya
Can you show us the process diagram for a better understanding please?

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replied on September 28, 2023

Thanks all. I will look.

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replied on September 28, 2023

I saw a case the other day where an inclusive gateway split to 3 task, but 2 of those task were then interrupted by Signal Events, and the merging Inclusive did not pass the remaining task through the process, but instead was in a waiting state. Was highly unusual and not as expected if you are seeing a behavior like this.

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replied on October 2, 2023

Thanks

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