Recently we went through our usual password update for our Microsoft Accounts and Laserfiche Forms refuses to let me log in now.
Laserfiche is tied to our Windows accounts, and I have a full license (see attached) with inherited rights.
I know I'm entering the correct password and even tried my old one for good measure.
Please tell me Laserfiche has a backdoor way to get in because I'm currently the admin for this app and won't be able to help anyone.
Does anyone know why this might be happening? Was there something else our AD Team missed? The new updated password and username works everywhere except LF Forms.
We would appreciate any help we can get.