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Question

Programmatically Terminate Workflows on a Schedule

Workflow
Updated September 5, 2023
asked on August 31, 2023

I have a customer who has a Workflow that can take a short amount of time but occasionally it gets hung up.  While we are researching the hang up cause, they are hoping in the interim that we could have a scheduled task that could terminate this specific Workflow if it is running.  Has anyone found a way to programmatically terminate specific in-process Workflows via a schedule?  This could be a scheduled task, custom script in a Workflow, or any other way someone has found that removes the manual termination of the Workflow.

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replied on September 5, 2023

I'm relatively new to workflow but could you do a parallel?

Left branch - Workflow steps
Right branch - Delay for x amount

This way if the delay(timer) is met, it would terminate the workflow on its own?


 

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replied on September 5, 2023

Unfortunately not.  This is an issue where the actual Workflow is stuck, meaning it is not running any new activities/timers but is still showing as active.  This tends to happen with long-running/high-volume Workflows and those running custom scripts.  I wish there was a setting you could put on the Workflow where it would automatically terminate if running for longer than a certain period, no matter the reason.  

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