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Question

Question

I would like to merge my Laserfiche Answers accounts from previous employers with my new account

asked on August 30, 2023

Is there a way to merge Answer accounts from previous employment so that all of my activity on Answers can be consolidated into my new account?

Christine

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Answer

SELECTED ANSWER
replied on September 1, 2023

Will take care of it. Give us a few days. The merge will keep the posts and achievements from the previous account, but you'll log in with the email from your current organization and be associated with the current org. Any posts you made from the current account will be removed.

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Replies

replied on August 30, 2023

We can't combine the achievements, but we can transfer them from one account to your current one. Which one of these top 2  ones would you like moved?

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replied on August 30, 2023 Show version history

Hey Miruna, 

I would like the one from Eagle Idaho moved to my new account if possible.

Let me know if I need to submit a request somewhere, or what the next steps would be.

Thanks,

Christine

 

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SELECTED ANSWER
replied on September 1, 2023

Will take care of it. Give us a few days. The merge will keep the posts and achievements from the previous account, but you'll log in with the email from your current organization and be associated with the current org. Any posts you made from the current account will be removed.

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