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Question

Question

Issue with opening up Web Client to a specific folder - User not logged in

asked on August 24, 2023

We are having an issue with opening up the Laserfiche web client to a specific folder using the syntax provided in the documentation, when a user is not logged in. When the user is logged in, the syntax works perfectly, therefore I'm wondering if this is maybe a bug.

 

User logged in goes to the link below, it opens up Laserfiche Web client in the proper folder:
https://mylink.com/laserfiche/browse.aspx?db=RepoName#?id=69

User not logged in goes to the same link above, he is redirected to Web STS in order to login. Our current environment is a SAML environment. It goes through authentication, then once we get into Laserfiche Web Client, we get redirected to id=1 (root folder). But in our initial request, we asked to go to id=69. The link we get sent to is:
https://mylink.com/laserfiche/browse.aspx?repo=RepoName#?id=1

If user not logged in goes to this link, it redirects him to the proper folder (notice no #?):
https://mylink.com/laserfiche/browse.aspx?db=RepoName&id=69

Can someone advise if this is a bug? We want to use the view=newroot option as well, but that doesn't work if user is not logged in, but if a user is logged in, this link works (opens Web Client in proper folder and with the root set to the folder specified):
https://mylink.com/laserfiche/browse.aspx?db=RepoName#?id=69&view=newroot

 

It just seems like there's an issue passing the proper destination page with these query string parameters from Web STS once the authentication is successful.

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Answer

SELECTED ANSWER
replied on August 25, 2023

Looks like you are on the Laserfiche Web Client 11 Update 4 and Directory Server 11 Update 2. The fixes in the Directory Server Update 3 may fix the issue.

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Replies

replied on August 24, 2023 Show version history

What version of the Web Client are you using as well as LFDS?

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replied on August 25, 2023

Laserfiche Web Client: 11 (11.0.2302.22)

Laserfiche Directory Server 11 (Build 11.0.2204.1467)

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SELECTED ANSWER
replied on August 25, 2023

Looks like you are on the Laserfiche Web Client 11 Update 4 and Directory Server 11 Update 2. The fixes in the Directory Server Update 3 may fix the issue.

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replied on August 28, 2023

That did it, thank you very much! Updating to LFDS Update 3 did the trick. The release notes had exactly the description of this problem as a fix.

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