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Question

Question

Cloud - Workflow - Schedule starting rule has an issue with starting only on weekdays?

asked on August 21, 2023 Show version history

Hello,

I'm trying to set up a workflow in Cloud to only run on weekdays. Screenshot of the rule below:

I get an error stating "schedule event will not run as currently configured" when trying to publish this rule as it is. Changing that radio button to "every day" or "every x days" seems to work, but I'd like to be able to set it up this way. Am I missing something? Possibly something with work schedules in Process Automation?

Thanks!

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Replies

replied on August 22, 2023 Show version history

Looks like I needed to configure a work schedule. I created one for 'regular working hours' and checked the boxes for Monday through Friday, 7 AM to 5 PM. Then I went back to this schedule rule and it let me check the box for Weekdays and publish the rule without error.

I don't think I fully understand work schedules. I can create multiple work schedules, and I don't have to pick one in the starting rule. So beyond just needing to have one created for that 'Weekdays' checkbox to work, I don't know that I'm following how it works.

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replied on August 22, 2023

Did you not have a default work schedule in your account?

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replied on August 22, 2023

I didn't. I need to add that to my list of things to do in Cloud setups.

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